Help Wiki

Commissions

Here you will find information about creating commissions and commissioning artists. If there are any questions you find are left unanswered, feel free to contact support or report a suggestion for it to be added!

General Commissioning Guidelines

There are multiple properties of a commission, here is a short overview:
  • Status:
    • Active indicates that the commission is actively looking for clients/artists.
    • Queued indicates that the commission is in a queue waiting to be worked.
    • Doing indicates that the commission is being actively worked on.
    • Inactive indicates that the commission is finished/abandoned and no longer active.
  • Auction: When an artist wants to auction their work, which can be bid on (currently for artists only).
  • Regular: Non-auction commission, with a non-biddable price.
  • Request: Designed for clients requesting a commission, that artists that see the request can approach.
  • Offer: Designed for artists offering an opportunity to clients to commission them. Can be anything, such as a specific YCH or a general display of portfolio, etc.
  • Adopt: Designed for artists selling a complete body of work to a client, such as "the rights" to a original character, etc.
  • YCH: Your Character Here
  • Start price: The minimum price for the commission.
  • Max/buyout price: The "highest" price for the commission. On auctions, its called the buyout price, eg the price you can instantly "win" the auction.
    (NOTE: Commissions can not include a price, if the artist prefers the price to be agreed upon during discussion.)
  • Example images: Example/reference images of the work related to the commission. If you're an artist, here is a good place to plug a few images from your portfolio. If you are a client and making a commission request, you can add related images to your commission (eg your refsheets). Try to avoid adding images of work that you don't have the rights for (eg some random artwork off google images). If you really have something specific to add make it 100% clear that this isn't work belonging to you and add credit where its due. (You can always just show related images to the artist directly as well).
  • Tags: If the commission is has some specific theme or property, you can add the most relevant tags (try to keep this short whenever possible, around 0 to 10 tags).
  • Slots: The number of clients that can join the commission. Often artists open commissioning for multiple clients at once, this comes handy.
  • Hours left: If you want to make your commission time based, you can set the number of hours it has left before turning finishing/turning inactive.
  • Maturity rating: The maturity rating of the commission. "ANY" can indicate being open to any level of maturity.
  • Finished work: Work that has been finished under this specific commission can be displayed on the page of the commission. (And can by clicking the Manage button in the extra actions menu on the commission.)

Although commissions are mainly designed for artwork, they're not limited to it. You can commission other work as well, such as 3D models, animations, audio/music, crafts and so on.

Active commissions that have not seen any acitivity for a certain amount of weeks, will be automatically turned inactive. If you wish to reverse this, just change the status to active again by clicking the Manage button in the extra actions menu on the commission.

NOTE! Itaku does not handle transactions for commissions between users! Both the artist and client should communicate between each other through private messaging on Itaku (recommended for safety), or however they find most suitable, and agree on the transaction method themselves.

Handling transactions is something that may be added in the future, once there is enough demand and a secure method can be implemented.

Commissioning as a Client

You can find commission listings under at home under the commissioning tab, as well as under the commissions tab on a profile of an user.

There you can use filters to find listings that are right for you (eg only adopt commissions, commissions only by people you follow, commissions containing certain tags, etc).

You can also find commissioning opportunities by finding artist that are taking commissions at home under the users tab.
There you can use the "Artists only" and "Comms open" filters to find artists who are taking commissions. If you find someone who you'd be interested in commissioning, you can check the "Commissions" tab under their profile, where you can find find information about the commissioning process and commission tiers/categories (eg portrait, fullbody, etc), as well as their past and currently active commissions.
You can then message the artist about your commission, even if the artist doesn't have any active commissions under the "Commissions" tab, but has "commissions open" marked on their profile.

You can also create a commission request, using the button that you can find on the header. You will be directed to the commission creation page. There, select "Fixed" and "Request" to make a commission request. Then you can set a price range, description, example/reference images, tags, maturity rating, etc. (Commission properties are explained above in General Commissioning Guidelines).
If an artist sees your commission listing and is interested, they may message you for further discussion.

As Itaku does not handle transaction/payments for commissions, you need to agree upon the transaction method yourself!

Commissioning as an Artist

There are multiple ways for an artist to do commissions. The main way is to create a new commission using the button that you can find on the header. You will be directed to the commission creation page. There you can create a commission that suits your needs (eg an auction, offer, adopts, etc. Commission properties are explained above in General Commissioning Guidelines).

After creating a commission, you can manage it by clicking the Manage button in the extra actions menu on the commission. There you can change the commission status, add/remove users in slots as well as add images of finished work of that commission.
If all the slots are filled with users, and all that's left to do is start working, change the commission status to "Doing", to indicate the commission is being worked on! Clients that see and are interested in your commission, may message you for further discussion.

As Itaku does not currently handle transaction/payments for commissions, you need to agree upon the transaction method yourself!

After Commissioning

After the commission is finished, make sure to change the status of the commission to "Inactive" by clicking the Manage button in the extra actions menu on the commission to indicate that the commission is now finished and no longer seeking clients.

If your commission ran out of time before you found any clients, or if you'd like to restart the commission, you can just edit the hours left and expanding the number of slots by clicking the edit button in the extra actions menu on the commission.

Notifications

Currently, there are some notifications related to commissioning:

  • You'll get a notification when someone adds/removes you to/from their commission's slots.
  • You'll get a notification when your commission is about to end.
  • You'll get a notification when your commission was automatically made inactive due to inactivity (no changes).
  • If you're an artist and you open your commissions, all your followers will be notified about it.

Safety & Scammers

As Itaku does not handle payments whatsoever, it is impossible for us to offer refunds in any shape or form for commissions on our behalf. Therefore its important to stay vigilant and use caution when you're about to accept or pay for a commission.
Some tips to avoid scammers:

  • Check if they have a verified email on their profile.
  • Ask the other party whatever information you deem necessary to verify their legitimacy.
  • Try to verify whether or not the person is impersonating anyone (eg, someone outside of Itaku). Impersonalisation is also against the rules.
  • Before paying, make sure all the payment addresses are correct.
  • Be wary of hijacked accounts.
  • Make sure you and the other party are on the same page about the commission.
  • Always use your own judgement, better safe than sorry.

Make sure to report all scammers, suspicious candidates as well as commission trolls to the admins to keep Itaku clean.

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